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Terms & Conditions

Validity

Information and pricing on this site is valid from 01 April 2012 – 31 March 2013 and should be used as a guide only – please contact us for full details

 

Pricing

All costs are shown in Ringgit Malaysia (RM). Tour prices are valid for travel to 31 Mar 2013. For all accommodation and tours, child price refers to children under 12 years of age unless otherwise noted.
Prices are subject to change without notice. In the event that currency fluctuations affect the price of your booking, we reserve the right to adjust our prices as necessary at any time. However no surcharge in respect to cost or currency fluctuations will be made to the arrangements of your holiday once full payment has been received by JVC Tours & Travel Sdn Bhd. 
The air content of some tours is based on airfares applicable for the validity date. As airline prices constantly change it may be necessary to impose an air surcharge at any time up to departure.

 

Bookings

Reservations can be made through an email: This email address is being protected from spambots. You need JavaScript enabled to view it. . Please note that all reservations are subject to availability at the time of booking and are not confirmed until you have received written confirmation from JVC Tours & Travel Sdn Bhd.

 

Deposits

A 20% deposit of the total booking value is required within 10 days of receiving confirmation. Final payment is due 30 days prior to travel. Failure to pay by the due date may result in the automatic cancellation of your booking. For bookings made within 30 days of travel, full payment is required within 72 hours of receiving written confirmation from JVC Tours & Travel Sdn Bhd.

 

Late Bookings

Bookings made within 7 days prior to departure. Bookings cannot be processed until full payment has been received by JVC Tours & Travel Sdn Bhd.

 

Prices do NOT include

Visas, insurance, extra baggage, extra meals, laundry, drinks, souvenirs, telephone calls, items of a personal nature.

 

Cancellation Policy

Requests for cancellation of confirmed bookings must be made in writing. Bookings cancelled at any time after confirmation up to 30 days prior to departure, but prior to any documents being issued, will result in loss of deposit.
Bookings cancelled within 30 days prior to departure will result in loss of deposit plus any cancellation fees imposed by airlines, hotels or ground operators.
No refund is available for cancellations after the tour has commenced or in respect of any tours, accommodation meals or any services not utilized.

 

Amendment Fees

Once itineraries are confirmed one change is allowed at no charge. A fee of RM50 is required for any change thereafter. This is in addition to any cancellation fees that airlines, hotels, and ground operators may charge.

 

Change of itinerary

It is possible that due to inclement weather or any other unforeseen circumstances that itinerary or routings could be changed. The company will substitute the arrangement on a similar standard. However no refunds will be made.

 

Accommodation

Hotel/resort information in this website is based on current hotel/resort information and guides. Hotel room photographs may not be specific to the actual room featured in your itinerary. JVC Tours & Travel Sdn Bhd cannot guarantee specific bedding configuration.
Persons travelling alone are required to pay the single room rate. Twin share accommodation is based on share twin or double as allocated by the supplier.
Triple accommodation is normally configured with a double bed or twin beds plus a rollaway for the third person.
Room maximum for second child applies to two children sharing the same room with two adults, only one rollaway will be provided. Some hotel rooms do not adequately cater for this configuration and JVC Tour & Travel Sdn Bhd will provide guidance accordingly. Some charges may be applied by the hotels for children and extra beds.

 

Accommodation ratings

Ratings used in this brochure are contributed by the supplier or are our own and are for guidance only.

 

Tours and cruises

Tours and cruises are operated by local tour companies. Details can be provided by contacting JVC Tours & Travel Sdn Bhd.  Tour and cruise operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstances beyond their control.
Tours can be run for 1 person, however surcharges will apply.

 

Travel Insurance

We strongly recommend that at the time of booking you purchase a Travel Insurance policy of your choice.

 

Passports and Visas

It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities.

 
 
 
 
JVC Tours & Travel Sdn Bhd (KPL/LN 6815) 974682-K
Address : 8, Jalan Raya, 09000 Kulim, Kedah
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel : +604 491 1122
Fax : +604 491 1120